Privacy Policy

Case Monitor ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, register for our services, and use our products.

By using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information: When you register or login on our website, we collect your email address and password. When you make a payment, we collect payment information, including card details or check information. We also collect your Missouri Bar number if applicable.

Case Information: We collect and process data related to the defendants you track using our services, including case numbers, names, charges, and other related information. This data is used to perform searches and generate legal documents.

Usage Information: We collect information about how you use our website, including IP addresses, browser type, and usage patterns.

2. How We Use Your Information

We use your personal and case information for the following purposes:

Service Provision: To provide our services, including tracking defendants, performing searches on CaseNet, generating documents, and sending email notifications with search results and documents.

Account Management: To manage your account, process payments, and communicate with you regarding your account.

Customization: To customize your weekly reports and the wording of your documents as requested.

Improvement: To analyze and improve our services, website functionality, and user experience.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, or performing services on our behalf. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Data Security

We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption, secure servers, and other industry-standard security practices.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

Access and Correction: You can access and update your account information at any time by logging into your account. If you need assistance, you can contact us directly.

Opt-Out: You can opt out of receiving marketing emails from us by following the unsubscribe link in the email or by contacting us directly.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.